Thank You!
Your custom request #-1
We have received the details for your custom order and we look forward to be part of your dream custom product.
Your dedicated design consultant will contact you via email to discuss details and options to ensure you get your dream product hassle-free.
To ensure that our messages get to you (and don't go to your junk or bulk email folders), please add contact@thejacketmaker.com to your address book.
How it works
Custom order request
Begin your journey with a request through our web form. We can start your consultation with as little details as you have.
Free design consultancy
Get a dedicated design consultant to work on your project details, pricing, delivery date and digital illustration. Consultancy is totally free of cost and you can opt out at any stage.
Order placement
Place your order using the listing link provided by your design consultant. Listing link mentions agreed details of custom project along with digital illustration.
Production & Delivery
See your design come to life through our 6-step production process, followed by photoshoot sharing. Up on your approval, order is dispatched.
Production process
01. Digital illustration
To begin the bespoke digital process, our creative team in collaboration with design consultant makes a digital illustration of the custom project, which is shared with the customer in advance and then with the production team, once the customer approves.
02. Pattern making
Design consultant briefs every fine detail of the custom project to the production team with the help of digital illustration, supporting pictures and text.
03. Fabrication/Leather making
If the custom product is to be made of leather, production team places order for leather making which usually take 3-4 weeks. If the garment is to be made of fabric then production team sources fabric from our trusted vendors.
04. Cutting & construction
Once fabric/leather comes in our production facility, it is sent for cutting followed by stitching.
05. Embroidery, printing & accessories
If custom project involves embroidery, printing or any 3-D printed accessory, it is sent to the respective department after stitching.
06. Finishing & QC
Once the final product is ready. It is vital for us to send every piece through a strict quality control inspection, where the garment is scrutinized from every angle to ensure nothing is missed out and is perfectly crafted.
